Disclaimers & terms

Product disclaimer

RUSH Australia supplies adult novelty products to customers aged 18+ only. Products are sold as labelled by the manufacturer and are not represented as medicines, therapeutic goods, food, beverages, or products for human consumption.

• Not for human consumption.
• Do not inhale.
• Highly flammable. Keep away from heat, sparks, open flame, and hot surfaces.
• May be harmful or fatal if swallowed. May irritate skin and eyes.
• Keep sealed when not in use. Keep away from children and pets.
• Use, store, handle, and dispose of products only in accordance with the label, safety information, and local law.

Shipping policy

RUSH Australia ships to Australia and New Zealand only. A flat $10 AUD express freight charge is applied to eligible orders at checkout. Orders outside Australia and New Zealand are not accepted.

Delivery times are estimates only and may be affected by carrier delays, customs, incorrect address details, public holidays, stock availability, weather events, or other circumstances beyond our control.

Payments

The website checkout captures cart, customer and shipping details for order processing. Payment instructions are sent by email after checkout.

PayID is the available payment method. PayID details are sent in the order confirmation email after checkout and are not displayed publicly on the website.

Do not submit sensitive payment information through website forms or general messages. Use only the payment instructions supplied in your order confirmation email.

Returns and order issues

Due to the nature of sealed adult novelty goods, opened, used, damaged-after-delivery, or tampered products may not be eligible for return. Use the contact form promptly if an order arrives damaged, incorrect, or incomplete.

Nothing in these generic terms is intended to limit any non-excludable consumer guarantees or rights that may apply under relevant consumer laws.

Privacy notice

RUSH Australia may collect order contact details, delivery details, cart details, PayID payment reference information, order communications, email metadata, device/browser information, and IP address information for order processing, fraud prevention, security, support, compliance, and record-keeping.

Where an optional serverless order handler is enabled, the handler can include the request IP address and user agent in the internal order notification sent to the support team. Static hosting providers may also keep ordinary access logs.

RUSH Australia should keep collected information secure, restrict access to authorised staff and service providers, and retain information only as long as reasonably required for business, legal, tax, safety, and support purposes.

Generic terms of sale

• By placing an order request, you confirm that you are at least 18 years old and that your shipping address is in Australia or New Zealand.
• All prices are shown in AUD unless stated otherwise.
• Prices, pack sizes, freight charges, product availability, and product imagery may change without notice.
• An order request is not released for packing until PayID payment is received, matched, reviewed, and confirmed by RUSH Australia.
• RUSH Australia may decline, cancel, or refund any order at its discretion, including suspected fraud, incorrect pricing, unavailable stock, restricted delivery addresses, or regulatory concerns.
• All customer communication should be sent through the website contact form.